Use these questions to learn about two conflict lenses. Choose the answer
that best reflects your overall tendencies. Can you identify the two different
conflict lenses reflected by the questions?
1. In most conflict situations, I am inclined to win and feel good about
myself.
Agree
Disagree
2. I feel irritated
if someone is very blunt with me.
Agree
Disagree
Use these questions
to learn about general conflict styles. Choose the answer that best reflects
your overall tendencies during conflict. Can you identify the two different
general conflict styles reflected in these questions?
3. I attempt to stand
firm in my conflict requests.
Agree
Disagree
4. I do my best to
soothe the other person’s feelings and tend to the relationship.
Agree
Disagree
5. Learn about five
specific conflict styles. See if you can identify which conflict style
is reflected in each question:
1) I usually avoid open discussion of the conflict with the person.
2) I “give and take” so a compromise can be reached.
3) I’m generally firm in pursuing my side of the issue.
4) I’m open to the other person’s suggestions in resolving
the problem.
5) I often go along with the suggestions of the other person.
(For help, see pages 271-273 for descriptions of integrating, compromising,
avoidance, dominating, and obliging.)

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