As a result of reading Chapter 10 and participating in related class discussions and activities, you should be able to:

(1) Compare the differences between independent-self and interdependent-self conflict lenses;

(2) Analyze the three types of intercultural conflict goals;

(3) Increase self-awareness and other-awareness in relationship to the five conflict styles;

(4) Understand cross-ethnic conflict styles and facework patterns in multiple ethnic groups within the larger U.S. culture;

(5) Practice competent intercultural conflict skills on a day-to-day basis.