As a result of reading Chapter 1 and participating in related class discussions and activities, you should be able to:

(1) Explain the importance of studying intercultural communication;

(2) Discuss the components and criteria of intercultural communication flexibility;

(3) Distinguish the difference between an ethnocentric mindset and an ethnorelative mindset;

(4) Define and use examples to illustrate the four stages of developing intercultural communication flexibility;

(5) Develop an initial appreciation for connecting intercultural communication knowledge with everyday intercultural communication practice.