As an undergraduate student, I was immediately intrigued
by the field of communication after
reading about nonverbal communication. In being lead writer on this chapter,
I wanted to spark
the same interest in other students by relying on some of the traditional
research and theory
(e.g., proxemics, space/distance), while combining it with more contemporary
applications, like
Dwight Conquergood's research in nonverbal communication in gangs. - Dr.
Melissa Gibson, Author
Chapter 3: Communicating
Nonverbally
Chapter Outline
Nonverbal communication
is all nonword messages. It is the most basic, and often most believed,
form of communication.
Verbal vs. Nonverbal
Messages
Similarities between verbal
and nonverbal Messages
-
Both are symbolic.
-
Both are individually produced.
-
Both are subject to interpretation.
How Nonverbal Messages Differ
From Verbal Messages.
-
Nonverbal messages are more primitive.
-
Nonverbal messages are more uncontrollable.
-
Nonverbal messages are more believable.
-
Nonverbal messages are continuous.
-
Nonverbal messages are unstructured.
-
Nonverbal messages are more widely
understood.
The Functions of Nonverbal
Messages
According to Burgoon and
Saine, nonverbal messages have several functions:
-
Nonverbal messages often repeat
or reinforce a verbal message.
-
Nonverbal messages may also work
to complement a verbal message.
-
Nonverbal messages can sometimes
contradict verbal messages.
-
Nonverbal messages may also serve
to substitute for verbal messages.
-
Nonverbal messages often are
used to regulate verbal messages.
Communicating Through Space
and Distance
Proxemic Communication.
Proxemics is the study
of how people use space and distance to communicate. Hall (1969) categorized
four types of distance.
-
Intimate space (0-18 inches)
is reserved for only those individuals who are relationally close such
as family.
-
Personal space (18 inches
- 4 feet) is used for conversation and nonintimate communication.
-
Social space (4-12 feet)
is used in more formal situations.
-
Public space (over 12
feet) occurs in larger communication contexts, such as a courtroom or class.
Territoriality
Territoriality
is the tendency for individuals to stake out a space they believe is theirs.
-
Individuals often use nonverbal
communication to establish territoriality.
-
Individuals use territoriality
to establish their identity and communicate to others.
Communicating Through Body
Movement
Kinesics is the
study of the potential that posture, movement, gestures, and facial expressions
have for communication purposes. Ekman and Friesen categorized body movements
into five types.
-
Emblems are substitutes
for words.
-
Adaptors reveal an individual's
internal states.
-
Regulators control communication.
-
Affect displays are movements
of the body and face to show emotion.
-
Illustrators help to reinforce
verbal messages.
Communicating Through Touch
Tactile communication
is communication through touching. It is often difficult to understand
because norms of acceptable behavior and the context of the situation govern
when touch is appropriate. According to Winter, there are different types
of touch that vary on a continuum from impersonal to intimate.
-
Functional-professional
touch is an impersonal, nonintimate but necessary form of touch.
-
Social-polite touch is
a form of acknowledging the presence of others.
-
Friendship-warmth touch
is designed to show affection for those who are considered relationally
close.
-
Love-intimacy and sexual
arousal touch are used for only the most personal situations.
Communicating Through Objects
and Clothing
Objectics is the
display of clothing, ornaments, jewelry, glasses, and other artifacts that
have communicative potential.
-
Clothing and artifacts reveal
a great deal about individuals such as their likes, dislikes, beliefs,
attitudes, and values.
-
Specific clothing, such as a
uniform can indicate a particular occupation.
-
Organizations can develop unspoken
dress codes.
Contemporary Applications
of Research: Nonverbal Communication in Gangs.
According to Conquergood
gangs rely on unique nonverbal codes for survival and to bind gang members
together.
-
Kinesic communication reveals
whether or not individuals are members of either a Folks Nation or Peoples
Nation gang.
-
Gestures indicate the person's
identity and respect for other members.
-
Gang graffiti (using symbols
and logos) are an important tool of communication to establish gang territory.
-
Clothing (a form of objectics)
is one of the most important nonverbal communication cues in the gangs.
Activity
Helpful
Links!
"Nonverbal
Communication Quiz" - This site uses real
pictures to test your nonverbal communication skills. (But don't worry
the answers aren't far away)
At
Your Bookstore
Joseph, N. (1986). Uniforms and Nonuniforms: Communication Through
Clothing. Westport, CT: Greenwood Publishing Group.
Josipovici, G. (1996). Touch: An Exploration. New Haven, CT: Yale University
Press.
Mcneill, D. (1992). Hand and Mind: What Gestures Reveal About Thought.
Chicago: University of Chicago Press.
Morris, D. (1995). Bodytalk: The Meaning of Human Gestures. New York:
Crown Publishing Group.